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Nuno Martins
9 months ago
Hello you can help me solve the incompatibility of your extension add this social buttons with the search of my website, I think it has to do with the javascript used in my search button and the javascript that you use in your extension.
Why2
9 months ago
Support to our extension purchasers (even free ones) is only thru our Support Please open a support ticket available with a link on your extension page and also on the Support tab on the MarketPlace extensions.
Please open a support ticket providing us with your AbanteCart Version, your extension version and any other third-party extension you have installed and we will be able to assist you.

The Support Team
WHY2
Jeff Hamilton
10 months ago
I am currently having problems with the USPS version that comes with Abantecart not showing first class mail option for any shipments above 3oz. If I purchase your version will it allow me to ship First Class mail up to 16 oz local and international?
Why2
10 months ago
Yes Jeff, it does - I just ran a test to be sure I was correct ;))
If you send me an email at sales@abantecartextensions.com I will share some screen shots with you and I have also made you a test site on our servers so you can see for yourself.

The Support Team
We Hear You 2, Inc.
Matthew Jeffs
12 months ago
Hi,
Where do I submit details for a new Shipping ExtensionRequest? I am interested in a solution for an Australian Freight Courier provider "E-Go Couriers". Calculator / API details can be found here http://www.e-go.com.au/infopage.do?page=calculator2
Why2
12 months ago
It seems you registered on the support board also. But this is as good place to get it started. We will look into and let you know if we will do the extension. Shippers are one of our areas of expertise. You can also make a support ticket on the board and we will follow up with you more directly or ask for more input from you if needed.
The Why2 Support Team
imcs231
1 year ago
I bought your UPS extension and I'm having issues trying to get it to work. I also wanted to ask fi you might be able to build an extension for Loomis-Express Couriers. I have all the info you would need to get it done.
SNOW ZHANG
2 years ago
10002: The XML document is well formed but the document is not valid

why it happened, could you pls. email me. on how to solve this problem
my email is sales@innovation-electronic.com
SNOW ZHANG
2 years ago
pls. answer me, I urgently need to solve this problem
Why2
2 years ago
We provide swift support via our support ticketing service - We saw that you have registered for the support system so have transferred your issue to a support ticket on your behalf. Please respond to that and we will get you operational.
The WHY2 Support Team
Eric Millan
2 years ago
I have purchased USPS extension, works good, just what I need for worldwide shipping! http://coquiauto.com/
Ali Alth
2 years ago
Hello,

Can you add international shipping to USPS ?

https://www.usps.com/business/web-tools-apis/welcome.htm

if yes please email me @ alichemical.aa@gmail.com

Thanks,
Ali
Why2
2 years ago
Hi, I did email you a response. But will answer here also. The extension already enables International rates. You can check out the manual here and see what all it has. The manual URL is https://abantecartextensions.com/docs/v1.2/usps-integration/
craig soper
2 years ago
Hi, i bought enhanced editor but once it is installed i can not access the pages on system/ settings. I can see the "all settings" page but the others (details/apperance/mail etc) are all blank. Turning it off does not help but the pages come back when i uninstall it. I really like the extension but having to install when i want to use it and then uninstall to see my settings pages is not ideal. I am using abate cart 1.2.3. Any chance of a fix. Thanks, Craig
Why2
2 years ago
his is not behavior we have seen, but of course we will check into it.

Our support is provided thru our ticket system to registered owners of our extensions.
Please go register, so we can track this support thru our system. Just click on the SUPPORT icon and then the support link - It's free, but it gets you a much better/quicker support response.

Thanks